I love this place and highly recommend it if you are looking for...read moreI love this place and highly recommend it if you are looking for a shop you can trust. This is the third time I have used Blu Automotive for repairs on my 2002 Toyota Sequoia. The owner, Luis, explains everything he does so that the average person can understand. He took the time to research the mysterious problem I was having and did a very thorough repair. I was going to have to sell my car, thinking no one would be able to figure out what was wrong with it or that repairs would just be too expensive but Luis saved the day for me. My car was done when he said it would be and my bill was more than fair. All this and a complimentary ride home when I dropped the car off as well as picking me up and driving me to the shop to pick up my repaired vehicle. Blu Automotive is definitely my mechanic from now on. Thank you!read less
I brought my 2006 Acura into Blu in August 2010 to repair some...read moreI brought my 2006 Acura into Blu in August 2010 to repair some front end damage from a collision. I chose Blu because they were recommended by my insurer (meaning I got a credit towards my deductible) and because they were relatively close to home. I was very impressed with the attentiveness of the service writer, and with the overall communication from this facility - I received periodic emails including pictures of the damage found during dis-assembly and descriptions of what work was being done, including revised estimated completion dates. When I got my car back, the quality of the body work, the paint and the panel fitment were all excellent.So why only 4 stars? A couple of reasons. First, when my car was returned to me I found auto paint on my leather steering wheel, leather shift knob, the tint on the interior driver side window, and on the door handle of the drivers' door (which was not otherwise painted). There were also paint smears on my key FOB. I was able to remove some of these paint stains myself, and Blu staff offered to remove the other stains or replace the parts if they could not be cleaned (and in fact did an excellent job getting all of the paint off). However, this caused me to have to make an unscheduled trip to Blu to have the paint cleaned up, and this type of thing should have been caught during the quality check before the car was delivered to me. Additionally, Blu installed the front license plate holder upside down...but they quickly remedied that at my request when I picked up the car. My service writer was extremely apologetic for the issues I experienced and he did everything possible to make them right. Ultimately, I left satisfied with Blu and their work.Overall, I recommend considering Blu for your repair needs. They are attentive, great at communicating with customers, and do quality work. Just make sure that your walk around inspection is more thorough than mine was before taking delivery of your car, to save yourself a possible return trip. Of course, if you do have to go back, they'll take great care of you.read less
Very helpful and knowledgeable and they will try and get you in and...read moreVery helpful and knowledgeable and they will try and get you in and out in a good time while keeping the best service possible. They also, are very detailed in explaining what is going on with your vehicle with clear suggestions to fix those problems. Very professional!!read less
Marvin has got to be the most informative young man I've ever met!!...read moreMarvin has got to be the most informative young man I've ever met!! He knows a lot about practically every make of car out there.
Both he and Dave were very helpful in taking care of my Xterra.
When I left the shop there was still a leak, I called and Marvin asked to bring the car back and OMG they were on it, like right now. It happen to be a defect in a part and they ordered and fixed it within the hour and now all is great. My xterra runs GREAT. An what I would have paid for just 1 thing at the dealership, I got 6 things done to the car. AWESOME is all I can say!!
Thank you BLU AUTOMOTIVE!!!!read less