Oil Change Service

My husband Gene and I recently called this shop on a whim. We... read moreMy husband Gene and I recently called this shop on a whim. We received their postcard in the mail. Our mechanic unfortunately had an emergency in the middle of his doing repairs on my daughters car. They were extremely courteous and gave us a quote which was was reasonable for the work. We took in the vehicle within hours and they said it would be ready the next day. We were on the other side of LA when we got the call that the car was ready and wanted to get it back to our daughter ASAP. My husband informed them that we'd be there but my being nervous about the traffic had him call two additional times to let them know that we're on our way. It SURPRISED us that being LATE about 5 to 6 minutes that Kelly and Basilio waited! OMG we were so HAPPY and the SERVICE was AMAZING. Thank you BLU AUTOMOTIVE STAFF for your EXCELLENT service!  And for taking care of our daughters car! We'll definitely return. read less

I found this place through one of their circulating ads and after looking... read moreI found this place through one of their circulating ads and after looking over some of their reviews, decided to schedule an appointment to use their 'Wheel Alignment & Balance' coupon ($69.99 instead of $99.99).  I just got new tires 2 months ago and so this service was very much recommended by my tire folks.The service here was great! Couldn't really ask for more as far as friendliness, communication, and knowledge.  Big thanks to Luis--right from the start he was very thorough and I love how he took the time to actually introduce himself (something a lot of places don't even do anymore).  Anywho, as I was waiting for my ride to come (since the alignment was going to take about 2 hours), Luis came back to let me know that they took my truck for a test drive and found that the brakes shuddered pretty badly.  First, I was pleasantly surprised that they even took my truck for a test drive, and second, before he even finished telling me, I knew he was going to bring up the brakes--they've been shuddering for about a year now(!) but 3 different service places have told me that they were fine--upon visual inspection only, of course.  So, I've been researching brake specialists and was actually planning to schedule an appointment elsewhere.  So, Luis described to me the details of what they felt/observed, etc. and he did it in a way that was easy to understand b/c it genuinely felt like he wanted me to--not in a condescending way or a "let me just say a bunch of stuff to confuse this girl about her car"--because I'm sure, a lot of females can relate to being a little intimidated by car places/problems because we simply, unfortunately, don't usually know too much about them.  I asked Luis specific questions about the brakes which I had come across while researching and he had 100% confident and assured answers for them.  I never felt rushed to make a decision and was happy anyways that I could get my brakes solved as well as my alignment. The whole job ended up taking about 4 hours, which is exactly what they told me and even though I'm sure I could've found some coupons or deals for new rotors/front pads/resurfacing/etc at another place, it was all worth the ease and service and comfort this place gave me.  My brakes are shudder free and it is SO nice to drive with 100% peace of mind again.  I can't thank Luis and the folks at Blu Automotive enough.  I'll definitely be coming back for future services. read less

I am so impressed by the service here. I will definitely be back... read moreI am so impressed by the service here. I will definitely be back in the future. This place popped up on yelp when I was looking for a body shop. They aren't a body shop, but they still were able to help me fix my bumper and tail lights for half the price I thought I was going to pay. Not only were they super professional, but Luis went above and beyond to help me. I drove home, not realizing my parking break was on, and thought there was a problem with the repair. I called them, and Luis actually drove to my house within ten minutes of my call to look at my car...! Stellar service. I would actually travel to come here even if I move out of the neighborhood. Ten stars if I could give them!! read less

The Guy's at Blu are a great bunch of guy's. I'm not from... read moreThe Guy's at Blu are a great bunch of guy's. I'm not from the area I was on my way to do some business in Hawthorne and my Fan Belt broke. I called AAA. and they said they would tow me to Blu's. I called ahead and told them the problem and they said they would handle it at a reasonable price.So after waiting an Hour and 45min the tow truck showed up.We got to Blu's and they told me that they were going to lunch. in the mean while I'm already 3 hours late for my appointment. So they told me that they would ask one of the tech if they would stay and get my truck taken care of 30 min later The truck was ready.and they even did an inspection add oil and replaced a bulb at no charge I Highly recommend Blu's and if I lived out there they would be my tech's Thanks again read less