A Different Kind Of Company

I've been coming to Blu since 2001. Tons of accidents and these guys... read moreI've been coming to Blu since 2001. Tons of accidents and these guys get my babies back looking like they came out of dealership. Luis is a great guy! Very knowledgable on every aspect of the cars. Insurance people have tried ripping me off and Luis told me, "don't worry about it, I'll take care of everything for you." Once you leave your car in the shop he gives you constant updates till your car is back in your hands and deals with all the crap insurance agencies try to pull off. He told me things about my cars others never knew. Will never go to another shop for body repair. I will be a lifelong customer as long as I live here. HANDS DOWN best customer service I have ever received at a body shop. read less

I have to give these guys a A+++++ after today...I've been taking my... read moreI have to give these guys a A+++++ after today...I've been taking my cars to them for over 8 yrs with always excellent service and care to my different vehicles, but today truly took the cake! My vehicle had been working fine, and last night I noticed my brake lights wouldn't go off. As a widow with 4 small kids who go to elementary/middle school daily I was freaked out when I woke this morning to find my van wouldn't shift out of "park", knowing how well Dave and Louis and cared for me in all previous times I've gone to them I called them at 8am panicked, and informed them my car wouldn't go out of "p" to which Dave replied he would send a tech to my home (it's not too far from the shop) When the tech got here he immediately stated that my brake was "stuck" and dislodged it, but because dislodging it meant "no brake lights" he drove my vehicle to the shop and let me drive my kids to school in his personal vehicle ~ all while keeping my costs super low and having it fixed by the time I had every one dropped off and back to the shop!!!! I can't say enough praises about these guys but there is a reason they are loved by their loyal customers ~ me included!!!! read less

I just brought in my black mustang.You know before coming here. I brought... read moreI just brought in my black mustang.You know before coming here. I brought my car to a few other places. They told me I had a small leak. I'm taking my car here from now on. I trust them more then all these other shops put together. read less

If I could I would give them 25 stars. My car was... read moreIf I could I would give them 25 stars. My car was done by them 1.5 yrs ago, had the air conditioner replaced. The air flow was not working and my self and the folks at Blu in Harbor City, thought it was part of the air conditioner which was still under warranty. So they took my car and gave me a loaner for free. They had my car for 2 weeks, going through with a fine tooth comb. They even had me and my son come down , while looking for the fix. They found it, it was a water pump to the heater and air. They showed my son , how the pump was sometimes working and sometimes not. They would call me every 3 days for an update . The water pump alone was 500.00 , and they only charged me 300.00 for there labor. When they had to take the whole dash off to get to the air conditioner. A great job.Linda Georgia read less